Qualifacts Brings Industry Leaders, Innovators, and Customers Together at 2026 Annual Customer Conference

Rachel Platten, Dani Bowman, Chuck Ingoglia, and Monica Oss Headline Premier Behavioral Health Technology Event Focused on AI, Interoperability, Data, and the Future of Care

Nashville, Tenn., Aug. 24, 2026 (GLOBE NEWSWIRE) -- Qualifacts, the leading behavioral health technology partner, today announced its 2026 Qualifacts Annual Customer Conference, taking place September 15-17, 2026, at the Hyatt Regency Orlando. Designed exclusively for Qualifacts customers, the conference will bring together more than 500 behavioral healthcare executives, clinicians, system administrators, and billing professionals from across the country for three days of learning, collaboration, and innovation. The event is centered around this year’s theme, “Accelerate the Possible,” reflecting the transformative opportunities emerging across behavioral healthcare through artificial intelligence (AI), interoperability, data intelligence, and smarter connected technologies.


The 2026 conference features an expanded agenda with immersive training, product innovation sessions, peer-led best practice sharing, executive programming, and opportunities for customers to connect directly with Qualifacts leadership and industry experts. Attendees will gain practical insights into how technology is reshaping behavioral healthcare delivery while discovering new ways to improve outcomes, enhance operational performance, and better serve their communities.

This year’s keynote and featured speaker lineup includes:

• Rachel Platten, Emmy Award-winning, multi-platinum artist, songwriter, and activist whose music embodies empowerment, hope, and resilience. She first captivated the world with her breakout anthem “Fight Song”—an enduring cultural touchstone that topped charts globally and inspired movements. Now, “Fight Song” has surpassed 3 billion streams and reached Diamond status (10 million sold), becoming one of just 206 songs ever to do so, and placing Rachel among only 24 solo women in history to achieve Diamond certification. With the recent release of Fight Song (Rachel’s Version), Rachel has launched a landmark new chapter—reimagining her most iconic Wildfire songs with renewed depth and resonance. The project features the undeniable anthem “Fight Song,” the long-awaited, never-before-released fan favorite “Begin Again” (originally heard on Pretty Little Liars), and rare live recordings, commemorating this era’s 10-year anniversary while celebrating Rachel reclaiming ownership of her masters.
• Dani Bowman, entrepreneur (Dani-Mation), autism advocate, animator, and star of Netflix’s Love on the Spectrum, who will share her personal journey and insights on innovation, inclusion, and achieving extraordinary outcomes.
• Chuck Ingoglia, President and CEO of the National Council for Mental Wellbeing, who will provide a national perspective on the evolving behavioral healthcare landscape and the opportunities ahead.
• Monica Oss, Founder and CEO of OPEN MINDS, who will join Qualifacts leaders and industry experts for a featured AI panel discussion examining how artificial intelligence is transforming behavioral healthcare operations, clinical workflows, and decision-making.

“Every year, our Customer Conference reminds us why we do what we do,” said Josh Schoeller, Chief Executive Officer of Qualifacts. “Our customers are at the heart of everything we build, and we are committed to being the technology partner they can trust for the long term. We believe the future of behavioral healthcare will be defined by compassion-led innovation, where technology empowers providers to deliver better care while preserving the human connections that matter most. Through our continued investments in AI, interoperability, and data and analytics, we are helping organizations navigate change with confidence and lead the next era of behavioral healthcare. This conference is an opportunity to learn together, share ideas, celebrate successes, and accelerate what is possible for the communities we serve.”

Building on the momentum of recent advancements across the Qualifacts portfolio, conference attendees will explore the latest innovations in AI-powered workflows, data-driven decision-making, interoperability, revenue cycle performance, clinical outcomes, and operational excellence. Dedicated sessions across Credible, CareLogic, and InSync will provide hands-on education and strategic guidance tailored to organizations of all sizes.

In addition to educational programming, attendees will participate in networking experiences designed to foster meaningful connections among peers facing similar challenges and opportunities. The event will culminate in a customer appreciation celebration, recognizing the organizations and individuals advancing behavioral healthcare through innovation, leadership, and service.

The conference is also made possible through the support of valued industry partners who share Qualifacts' commitment to advancing behavioral healthcare. This year's sponsors include Greenspace Health, serving as the Velocity Sponsor (Premier), and Mission Driven Data, serving as the Momentum Sponsor. Additional support comes from Launch Sponsors Inovalon, DrFirst, SPiER (ZeroOverdose/ZeroSuicide), Uneo Health, and R1Learning, whose collaboration helps foster meaningful learning, innovation, and networking opportunities for attendees throughout the event.

For more information about the 2026 Qualifacts Annual Customer Conference, visit the conference website or contact Qualifacts at events@qualifacts.com.

ABOUT QUALIFACTS
Qualifacts is the leading behavioral health technology partner, specializing in AI-powered electronic health record (EHR) software and data solutions. Putting the health of individuals first, our award-winning solutions enable behavioral health providers to spend more time on what matters most: delivering superior care that drives better outcomes. Qualifacts is more than a provider of innovative technology—we're partners in care, working alongside organizations of all sizes nationwide to simplify the lives of behavioral health providers. We simplify clinical workflows and ensure compliance, while strengthening client-provider relationships. Today, we serve more than 2,700 organizations across all 50 states, including 33% of the nation's Certified Community Behavioral Health Centers (CCBHCs), supporting both non-profit and for-profit organizations in delivering superior behavioral healthcare.

Attachments

• Rachel Platten, Award-Winning Artist & Activitist
• Dani Bowman, Love on the Spectrum U.S.

Tristan Galvan
Qualifacts
tristan.galvan@qualifacts.com